The BOOSTED Pro App is used by businesses wanting to make connections with people looking for specific services provided by the business. These connections are made using the BOOSTED platform.
Service providers use the BOOSTED Pro App to maintain their business profile for administration, notifications and service request matching purposes. The BOOSTED Pro App is also used to receive, review and manage incoming service requests from potential clients who have submitted a request via the consumer BOOSTED App.
There are two components to the BOOSTED Pro App, the browser based app at https://pro.boosted.net.au/ and the iOS and Android versions which can be downloaded from the Apple Store or Google Play Store.
Before you can be listed and matched on the BOOSTED platform, you need to register and setup your business using the browser based app. You can also use this app to manage your incoming service requests (review, accept, decline) and receive associated notifications.
The iOS and Android versions of the BOOSTED Pro App are intended for use while you are away from your desk and on the go. This version is a "cut-down" version of the app that ONLY provides the functionality to manage incoming service requests (review, accept, decline) and receive associated notifications, so you don't miss opportunities while you're out and about.
If you have any issues, please contact us on boosted@onecommunity.net.au
Customers with NDIS funding, aged care funding or other can use the BOOSTED platform to be matched (BOOSTED) to organisations that suit their unique needs.
The consumer BOOSTED App asks the customer a series of questions to understand their needs. This generates a service request and all organisations matching the customer’s needs are alerted with a notification via the BOOSTED Pro App, sms and/or email. Notifications are only sent out during normal business hours, Monday to Friday between 9:00am and 5:00pm
Matched organisations can review the service request either on their smart phone or computer using the BOOSTED Pro App. They can make an informed decision whether to accept or decline the request depending on their ability to deliver the requested service or supply the product.
The service request stays open for a 24-hour period, giving organisations 24 hours to review the service request and either accept or decline.
The customer can choose to either:
We understand that smaller organisations and businesses may not have an administrator sitting in front of their computer all day or have instant access to their smart phone. We value all organisations and services and want to ensure that the process is fair and equitable for everyone.
No.
Some people with NDIS plans are self-managed or plan managed which gives them the flexibility to use non NDIS registered providers
Not all people searching for a service will have an NDIS plan and will want to use other funding including insurance or pay themselves.
You can purchase a BOOSTED Pro subscription via the BOOSTED Pro browser based app at https://pro.boosted.net.au/
If you have any issues, please contact us on info@onecommunity.net.au
Please see below annual Boosted subscription costs (GST inclusive) which take effect from January 2021 for new members/subscribers. There are no additional fees.
| National | State | Regional | |
| Allied Health Providers (5 staff & over) | $3300.00 | $1650.00 | $1100.00 |
| Allied Health Providers (4 staff & under) | $2200.00 | $1100.00 | $770.00 |
| Multi service providers - non-allied health (5 staff & over) | $1650.00 | $770.00 | $550.00 |
| Multi service providers - non-allied health (4 staff & under) | $880.00 | $550.00 | $330.00 |
| Single service providers (non-allied health) | $880.00 | $550.00 | $330.00 |
For those with current memberships/subscriptions, there are small charges for the requests where you have been BOOSTED. These fees are dependent on the requested service.
| Service | Boosted Fee |
| Aids & Equipment | $5.00-$10.00 |
| Cleaning | $5.00 |
| Community Programs | No charge |
| Community Transport | No charge |
| Consumables | $5.00 |
| Counselling | $5.00 |
| Dietitian | $5.00 |
| Disability Employment Service | $5.00 |
| Driver Training | No charge |
| Early Intervention | $10.00 |
| Exercise Physiology | $5.00 |
| Finding and keeping a job | $5.00 |
| Group Programs | $5.00 |
| Home Modifications | $10.00 |
| Improved Learning | $5.00 |
| Meals | $5.00 |
| Nursing | $5.00 |
| Occupational Therapy | $10.00 |
| Personal Training | $5.00 |
| Physiotherapy | $5.00 |
| Plan Management | No charge |
| Psychology-Behaviour Management | $10.00 |
| Ramps and Access | $5.00 |
| Respite | No charge |
| Specialist Disability Accommodation | No charge |
| Speech Pathology | $10.00 |
| Support Connection | No charge |
| Support Coordination | No charge |
| Support Worker | No charge |
| Supported Employment | No charge |
| Supported Holidays | $5.00 |
| Supported Independent Living | No charge |
| Vehicle Modifications | $10.00 |
| Yard Maintenance | $5.00 |
When you subscribe to the BOOSTED Pro App you will sign off on the terms and conditions. All legal responsibility sits with the organisation or business and it is your responsibility to ensure you complete all the checks that you would usually complete for new clients.
The Terms and Conditions can be viewed at here
Organisations sign off on our terms and conditions, a legally binding document.
We complete ABN checks on the Australian Business Register
We monitor media publications including social media to keep up to date with anything that might be of interest to the disability industry
One Community has processes in place for reviewing any feedback we receive. When that feedback is negative we will take steps, including mediation or account suspension, if necessary, to ensure it doesn't continue.
If an organisation has acted unprofessionally or inappropriately, we will remove them form our platform and prevent them from using our system again.
Customers and organisations have an option to provide feedback at any time to feedback@onecommunity.net.au
Customers with NDIS funding, aged care funding or other can use the BOOSTED App to be matched to organisations that suit their unique needs.
The BOOSTED App asks the customer a series of questions to understand their needs. This generates a service request and all organisations matching the customer’s needs are notified of the service request.
The matched organisations can review the service request and make an informed decision whether to accept or decline the request depending on their ability to deliver the requested service or supply the product.
The service request stays open for a 24-hour period, giving organisations 24 hours to review the service request and either accept or decline.
The customer can choose to either:
If you requested to receive a list request, after 48 hours you will receive a list of all providers who have indicated they can meet you unique needs. The list will include contact details of each provider so you can make contact with the ones if you wish.
If you asked for your request to be Boosted, you will be matched with several services who will call you during the timeframe you requested through the BOOSTED App. Once you have spoken to the provider and completed your own research, it is then your decision to choose the provider best for you!
